Privacy policy.
Fortuna Asset Recovery Group LLC operates the Fortuna Recovery Group website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. We use your data to provide and improve our services. By using the service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use: Types of Data Collected Personal Data: While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to:
– Name
– Email Address
– Phone Number
– Address
2. Payment Portal: To provide a secure and convenient method for making payments, we offer access to an online payment portal. Use of the payment portal involves the collection of specific data to process your transaction accurately.
– Account Information: To access the portal, you may need to provide your account or reference number, along with other personal data to verify your identity.
– Payment Data: We collect payment information necessary to process your transaction. This may include credit/debit card numbers, expiration dates, CVV codes, or bank account details.
– Third-Party Processors: All payments made through our portal are processed by a secure, PCI-DSS compliant third-party payment gateway. Fortuna Asset Recovery Group LLC does not store your full credit card or bank account details on our servers. The information is encrypted and sent directly to our payment processor.
– User Responsibility: If the portal requires you to create an account, you are responsible for maintaining the confidentiality of your login credentials.
3. Use of Data: We use the collected data for various purposes, including: – To provide and maintain the service
– To process payments and apply them to the correct account
– To notify you about changes to our services
– To provide customer support
– To gather analysis or valuable information so that we can improve our services
4. Disclosure of Data: We may disclose your personal data to third parties only in the following situations:
– With your consent
– To our payment processing partners to facilitate transactions
– To comply with legal obligations
– To protect and defend our rights or property
5. Security:
At Fortuna Asset Recovery Group LLC, we take the security of your payment information and personal data seriously. We have implemented a range of measures to ensure the confidentiality, integrity, and availability of your information. Here’s an overview of our security practices:
Encryption: All data transmitted between your device and our servers, including through the payment portal, is encrypted using industry-standard encryption protocols, such as SSL/TLS. This ensures that your payment details are secure during transit.
Payment Processing Partners: We partner with reputable payment processing companies that adhere to the highest security standards. Your payment information is handled securely by these trusted third-party providers.
Data Access Control: Access to your personal and payment information is restricted to authorized personnel only. We maintain strict access controls and conduct regular access audits.
Data Storage: Your payment data is stored in a highly secure environment, and we follow best practices for data retention. We retain data only as long as necessary and in compliance with applicable laws.
Regular Security Audits: Our systems undergo regular security assessments and vulnerability scans to identify and mitigate potential threats.
User Authentication: We implement strong user authentication mechanisms to protect your account and ensure that only you have access to your payment details.
Monitoring and Incident Response: We have robust monitoring systems in place to detect any suspicious activities. In the event of a security incident, we have a well-defined incident response plan to address and mitigate the situation promptly.
Compliance: We adhere to relevant data protection laws and regulations, such as GDPR or CCPA, to protect your rights and privacy.
User Responsibility: You play a crucial role in maintaining security. Please ensure that your login credentials are kept confidential, and if you suspect any unauthorized activity, report it to us immediately.
Updates and Patching: We regularly update and patch our systems to address security vulnerabilities and keep our infrastructure secure.
While we take these measures to protect your data, it’s essential to understand that no online service can guarantee 100% security. If you have any security concerns or questions, please contact our support team at CustomerService@FortunaRecoveryGroup.com
By using our service, you agree to our security practices outlined in this Privacy Policy. We may update this section from time to time to reflect changes in our security measures, so please review it periodically.
Last updated: June 26, 2025