This page contains the Terms of Service that govern your access to and use of the Fortuna Recovery Group website, operated by Fortuna Asset Recovery Group LLC. This document outlines the rules, responsibilities, and conditions that form a binding legal agreement between you and our company. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Agreement to Terms

Welcome to Fortuna Asset Recovery Group LLC. These Terms of Service ("Terms") constitute a legally binding agreement between you and Fortuna Asset Recovery Group LLC ("Company," "we," "us," or "our") concerning your access to and use of the Fortuna Recovery Group website and our online payment portal (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.

2. Description of Service

The Service is provided to offer information about accounts and to facilitate the payment of outstanding balances. The Service includes access to our website and a secure payment portal where you can view account information and process transactions.

3. Privacy Policy

Our Privacy Policy, which details how we collect, use, and protect your personal data, is separate from these Terms. By agreeing to these Terms, you also acknowledge that you have read and understood our Privacy Policy.

4. User Accounts and Responsibilities

To use certain features of the Service, such as the payment portal, you may be required to provide specific account information or register a user account. You agree to:

• Provide accurate, current, and complete information as prompted.

• Maintain the security of your password and login credentials.

• Accept all risks of unauthorized access to your account.

• Notify us immediately of any suspected or actual security breach.

You are solely responsible for all activity that occurs under your account.

5. Payments and Transactions

Our Service offers the ability to make payments on your account(s).

• Payment Authorization: By submitting a payment, you authorize us and our third-party payment processors to charge your selected payment method for the amount specified.

• Third-Party Processors: All payments are processed through secure, third-party payment gateways that are compliant with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store full credit card numbers or banking details on our servers. You agree to be bound by the terms and conditions of these third-party processors.

• Accuracy of Information: You are responsible for providing accurate payment and account information. We are not liable for payment processing errors or fees resulting from inaccurate information provided by you.

6. Prohibited Conduct

You agree not to use the Service to:

• Engage in any unlawful activity or purpose.

• Attempt to gain unauthorized access to our systems, user accounts, or data.

• Transmit any virus, malware, or other malicious code.

• Interfere with the proper working of the Service or the security measures in place.

• Use the service for any purpose other than its intended use for managing and paying your account.

7. Intellectual Property Rights

Unless otherwise indicated, the Service is our proprietary property. All source code, databases, functionality, website designs, text, and graphics (collectively, the "Content") and the trademarks and logos contained therein ("Marks") are owned or controlled by us and are protected by copyright and trademark laws. The Content and Marks are provided on the Service "AS IS" for your information and personal use only. No part of the Service, Content, or Marks may be copied, reproduced, or used for any commercial purpose without our express prior written permission.

8. Disclaimer of Warranties

The Service is provided on an "as-is" and "as-available" basis. You agree that your use of the Service is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Service and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the Service's content and assume no liability for any errors, mistakes, or inaccuracies of content.

9. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit or lost data, arising from your use of the Service, even if we have been advised of the possibility of such damages.

10. Termination of Use

We reserve the right, in our sole discretion, to deny access to and use of the Service to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Terms. We may terminate your use or participation in the Service or delete your account without warning, in our sole discretion.

11. Governing Law

These Terms and your use of the Service are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to change, modify, or revise these Terms at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms. Your continued use of the Service after the date such revised Terms are posted will constitute your acceptance of the changes.

13. Contact Us

If you have questions or concerns about these Terms of Service, please contact us at: CustomerService@FortunaRecoveryGroup.com

Last Updated: June 26, 2025